What often happens is a user typing 2 intents in the same sentence. Example:
User: "I have a question. Can I book a train ticket?"
intent 1 = Ask_question
intent 2 = book_ticket
Both will be recognised with like 40-50%, which is under NLP threshold.
Can the NLP split the 2 sentences and analyse them separately? Then within CL we can define which intent gets priority. Ask_question would always be last for example.
Please sign in to leave a comment.