I would be very interested to see what are the most used intents by our users.
Also, it would be very useful to have suggestions made by the tool. This tool can group unmatched expressions based on the NLP and propose the editor to easily create new intents based on these similar expressions.
Today this must be done manually and is time consuming and I'm convinced that the NLP could help a lot in identifying these potential intents.
These 2 points of view can help to identify what is currently most used by the users, and also shows what user is interested in, even if it's not present as an intent.
Hope I'm not the only one with this kind of interest ;-)
Please sign in to leave a comment.